Academies lose students in the gap between "I'm interested" and the first class — and lose fees to awkward manual chasing. This agent books the free trial in one chat, reminds the parent, and follows up fees politely. Play a parent in London enquiring for her son.
IA
Ilm Academy · Online
● Admissions agent online
8:15 PM — a parent messages after seeing the academy's Facebook page
🎓 Academy office — live view
3Trials booked today
128Active students
£0Fees collected
Free trial — Yusuf, age 9BOOKING…
Parent: Fatima · London (GMT) · Course: to confirm
Monthly fees — November
Student
Fee
Status
Amina S.
£45
⏳ Due
Bilal R.
£45
⏳ Due
Hana & Omar M.
£80
✅ Paid
Agent activity log
Admissions agent on duty — evenings included, because that's when parents actually message.