Prime-time callers who can't get through simply eat somewhere else. This agent takes the booking in chat, manages the waitlist, and fills cancellations automatically.
OE
Olive & Ember Β· Dubai
β Reservations agent online
Friday 6:20 PM β the busiest hour of the week. The phone is ringing off the hook, so a guest messages instead
π Business view β live
Missed callsReply time
βTables filled
0Waitlist
Reservation β party of 4LIVE CHAT
Channel: WhatsApp Β· Occasion: to confirm
Agent activity log
Agent on duty β nights, weekends and holidays included.